Why does Windows say file in use but it is not?

There are a few common reasons why Windows may report that a file is in use when you try to delete, move, or modify it – even though no programs appear to be using the file.

Quick Fixes

Here are some quick things to try if Windows says a file is in use but it doesn’t seem to be:

  • Restart your computer – This will close all programs and clear any locks on files.
  • Close and re-open any programs that may be using the file – Especially check web browsers, Office programs, email clients, etc.
  • Use Unlocker software – Utilities like Unlocker can forcefully take ownership of locked files.
  • Disable or close antivirus – Some antivirus software can lock files while scanning.
  • Check if the file is open in another user account.
  • Rename the file – Windows may let you rename a locked file.

Why Does This Happen?

There are a few main reasons why Windows gives this confusing “file in use” error message:

1. Programs Have Locks or Handles on the File

The most common reason is that a program has an open “handle” on the file. This means the program currently has the file open, preventing other programs from accessing it. Here are some examples:

  • You have a Word document open for editing. Windows won’t let other programs delete, move or change the file until Word releases its lock.
  • A Windows Explorer window has the file or folder open. Even just viewing files in Explorer puts a lock on them.
  • Antivirus software is scanning the file and has an exclusive handle on it.
  • A web browser may lock downloaded files while they are in use.
  • MS Outlook may lock PST data files while Outlook is running.

In these cases, the file lock is intentional to prevent data corruption. You just need to close the program using the file first.

2. Pending Operations in Queue

Windows queues up operations on files. If a pending operation is waiting, it can block other programs from accessing the file in the meantime. Situations where this can happen include:

  • Copying/moving files – Windows queues file operations, preventing access during the transfer.
  • Downloading updates – Pending updates may lock files.
  • Scheduled scans or maintenance tasks – Such as a scheduled antivirus scan.
  • Installers making changes – Programs updating or adding components can lock files.

You may just need to wait for queued operations to complete before full access is restored.

3. Network Locks from Shared Access

When files are shared over a network, locks may be applied from other users accessing them. For example:

  • Someone on another computer has the file open over the network.
  • A remote program like antivirus is scanning the file.
  • Backup software is backing up network shares.

In these cases, you may need to ask other users to close network programs that may have file locks.

4. Crash or Incomplete Writes

If a program crashes or does not fully complete writing to a file, leftover file locks can remain. This most often happens when a computer crashes or loses power during a file write operation.

Rebooting the system usually clears any invalid locks like this. The Unlocker utility can also remove leftover crash locks.

5. Permissions / Ownership Issues

File access is also controlled by permissions and ownership settings in Windows. You may be blocked accessing files due to:

  • Your user account lacks Delete/Modify permissions.
  • You are not the owner of the file according to the Security settings.
  • The file is marked Read Only or is in a Read Only folder.

Check the file properties and Security settings to see if any permissions need to be adjusted.

How to Fix “File in Use” Errors

When Windows gives the error that a file is in use but provides no details, try these troubleshooting steps:

1. Reboot Your Computer

Rebooting your computer will close all open programs and clear any temporary locks and handles on files. This resets things to a clean state.

If a reboot fixes the issue, a program was likely using the file before restarting. Enable logging in programs like antivirus and backup software to see if they are the culprit.

2. Close Unnecessary Programs

Review any programs you currently have open and close any that do not need to be running. Pay extra attention to programs that commonly access files:

  • Word, Excel, PowerPoint
  • Web browsers
  • Explorer windows
  • Email clients like Outlook
  • Antivirus and security software
  • Backup apps
  • Downloading programs
  • Media players

For example, closing Outlook releases any locks on PST files. Closing web browsers will free any downloaded files. Closing Explorer windows will release any viewed files.

3. Use Unlocker Software

Utilities like Unlocker are designed to take ownership of files and release any locks on them. Here’s how it works:

  1. Download and install Unlocker software.
  2. Right-click on the locked file and choose Unlocker from the menu.
  3. Unlocker shows you any processes with a lock on the file.
  4. You can use Unlocker to force-close the handle and free the file.

This often resolves situations where a program has crashed but still has a lock on a file.

4. Disable or Close Antivirus

Antivirus software is a common culprit for false “file in use” errors because it intentionally locks files while scanning. Try temporarily disabling your antivirus to see if that’s the cause.

You can also specifically close the antivirus if it’s running in the system tray. Just be sure to re-enable protection afterward.

5. Rename the File

If you can’t determine what program has a lock on a file, try renaming it as a workaround. Using Explorer or Command Prompt, change the file name or extension.

For example, rename “file.txt” to “file2.txt”. This releases the lock so you can delete or move the renamed file.

6. Take Ownership & Modify Permissions

Access denied errors may be due to restrictive permissions on a file. Try taking ownership and giving your account full control:

  1. Right-click the file > Properties > Security tab > Advanced
  2. Click “Change” under Owner > enter your username > OK
  3. Under permissions, give your user full control
  4. Click OK and re-try accessing the file

This resolves permission issues blocking file access.

7. Check for Remote Locks on Network Shares

If the file is on a shared network location, remote users may have it open over the network. Ask others to close any network programs using the file or disconnect the drive.

Tools like Unlocker and Process Explorer can help identify remote locks.

How to Avoid “File in Use” Errors

To reduce these “file in use” conflicts:

  • Close programs when you are finished with files they use
  • Avoid opening files on multiple computers over a network share
  • Disable backups or antivirus scans when modifying sensitive files
  • Wait for file operations like copying or downloading to complete
  • Avoid force-quitting programs while they have files open

Properly closing files and programs releases their locks so other applications can access the files.

Conclusion

The “file in use” or “access denied” errors happen due to external programs locking files while they are open or in use. Identifying and closing the locking program usually resolves the issue and frees the file. Tools like Unlocker can also forcefully break stale locks and free up access to files.

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