Why is my Apple Music saying error 1852797029?

Seeing the error code 1852797029 pop up in Apple Music can be annoying and prevent you from listening to your favorite songs or albums. This error usually appears when there is an issue connecting to the Apple Music catalog. Fortunately, there are a few simple steps you can take to resolve this error on your iPhone, iPad, Mac, or PC.

What Causes Error 1852797029 in Apple Music?

There are a few potential culprits that could be triggering the 1852797029 error in Apple Music:

  • Connectivity issues – Problems with your internet connection, WiFi, or cellular data can prevent Apple Music from accessing its catalog. This is a common cause of the error.
  • Outdated app – An outdated version of the Apple Music app may be incompatible with the latest Apple Music servers, resulting in the error.
  • Account issues – Sometimes errors with your Apple ID or Apple Music account can prevent the service from working properly.
  • Corrupt data – Corrupted data or cache files related to Apple Music on your device could be clashing with the app.
  • Server problems – Though rare, issues with the Apple Music servers themselves can also lead to this error appearing.

How to Fix Error 1852797029 in Apple Music

Most of the time, error 1852797029 can be fixed with a few simple troubleshooting steps. Here are some things to try:

1. Check Your Internet Connection

Since this error is usually tied to connectivity problems, first make sure that your internet connection is working properly. Try these steps:

  • On your iPhone or iPad, toggle Airplane Mode on and off to refresh the connection.
  • Connect to a different WiFi network or switch to cellular data if possible.
  • Test your connection by loading other web pages or doing a speed test.
  • If using cellular data, move closer to a window or outdoors to improve signal strength.

If your connection seems to be working fine, move on to the next steps.

2. Force Quit and Relaunch the App

An easy fix is to force quit the Apple Music app and relaunch it. This clears out any temporary glitches that could be causing issues. Follow these instructions:

  • On iPhone/iPad – Swipe up from the bottom of the screen to bring up your open apps. Find Apple Music in the list, then swipe up on its preview to force quit it. Then tap the Music icon to relaunch the app.
  • On Mac – Click the Apple Music icon in your Dock to select the app. Press Command + Q on your keyboard to force quit it. Then click the icon again to restart Apple Music.
  • On Windows – Open Task Manager (press Ctrl + Shift + Esc) and select Apple Music from the list of open apps. Click “End task” to force quit it, then restart Apple Music.

Relaunching the app often resolves temporary glitches that cause error 1852797029.

3. Update the Apple Music App

If force quitting didn’t work, make sure you are running the latest version of the Apple Music app. An outdated version could be incompatible with Apple’s servers.

  • iPhone/iPad – Open the App Store app. Tap your profile icon in the top right. Scroll down to see pending app updates and install any available Apple Music updates.
  • Mac – Open the App Store app. Click Updates in the sidebar. Install any available Apple Music updates.
  • Windows – Open the Microsoft Store app. Click the ” …” icon on the top right > Downloads and updates. Install any Apple Music updates.

Updating the app can resolve connectivity issues that cause error 1852797029.

4. Sign Out and Back In to Apple Music

As mentioned earlier, sometimes account issues can lead to problems with Apple Music. Signing out and then back in might help resolve them. Here’s how:

  • iPhone/iPad – Go to Settings > [your name] > Media & Purchases > View Account. Tap Sign Out. Then sign in again with your Apple ID.
  • Mac – Open Music app > Account > Sign Out. Then sign in again.
  • Windows – Open Music app > Me tab > Account Settings. Select Sign out. Then sign in again.

Signing out resets your account information and often fixes error 1852797029 in the process.

5. Turn Off Download Over Cellular

If you’re getting the error mainly when using cellular data, it could be caused by large downloads clashing with your data connection. Try turning off Download over Cellular:

  • iPhone/iPad – Go to Settings > Music, and turn off Download over Cellular.
  • Mac – Open Music app > Preferences > Downloads, and uncheck Use Cellular Data.

This prevents large downloads that could be interrupting the connection and causing error 1852797029.

6. Reset Network Settings on iPhone/iPad

For stubborn connectivity issues on iPhone or iPad, resetting your network settings may help by clearing out any problematic settings that could impact Apple Music. Here’s how:

  • Go to Settings > General > Reset > Reset Network Settings.
  • This will reset WiFi networks, cellular data, and other networking functions on your device without erasing any data.
  • Once your device reboots, try using Apple Music again.

Resetting network settings often resolves cellular data and WiFi issues causing error 1852797029.

7. Update iOS or macOS

Having the latest operating system on your device ensures maximum compatibility with Apple Music. If an OS update is available, install it and then test Apple Music again:

  • iPhone/iPad – Go to Settings > General > Software Update and install any available updates.
  • Mac – Click the Apple logo in the top left > System Preferences > Software Update and install updates.

Updating your OS can sometimes fix error 1852797029 by improving connectivity and compatibility.

8. Contact Apple Support

If you still see error 1852797029 after trying all the steps above, you may need to contact Apple Support for further troubleshooting. Reach out to them via phone, chat, or schedule a Genius Bar appointment at an Apple Store. Provide details on when you see the error and what troubleshooting you’ve tried.

Apple Support can investigate your account, test connections on their end, reconfigure settings, and escalate the issue if needed. This is the best way to get additional help if the Do It Yourself (DIY) steps don’t solve error 1852797029.

Why Does Error 1852797029 Happen on One Device But Not Another?

In some cases, you may find that error 1852797029 appears on just one of your devices and not others. Why does it happen on that specific device?

Typically, if the error only occurs on one device, it indicates an isolated software or connectivity issue related to that device. Here are some of the most common reasons you may see the error on only one iPhone, iPad, Mac, or Windows PC:

  • The device has an outdated version of iOS/iPadOS, macOS, Windows, or the Apple Music app.
  • There is corrupted cache/data related to Apple Music just on that device.
  • There are network settings issues like incorrect WiFi info, DNS problems, or proxy conflicts limited to that device.
  • The device has a VPN, firewall, antivirus, or content blocker that is interfering with Apple Music connectivity.
  • Hardware problems like bad WiFi/cellular antennas are affecting connectivity inconsistently on the device.

Troubleshooting and fixing these device-specific issues can help clear up error 1852797029 occurring on only one of your gadgets.

Common Troubleshooting Mistakes

When trying to fix error 1852797029, there are a few common mistakes that users make which won’t actually resolve the core issue:

1. Restarting the Device

Simply restarting your iPhone, iPad, Mac, or Windows PC typically will not fix this particular Apple Music error. The issue is usually not related to device uptime, so a restart won’t do much in most cases.

2. Deleting and Reinstalling the App

While reinstalling the Apple Music app can sometimes help, a complete delete and reinstall is usually overkill for error 1852797029. The quicker solution is just to update to the latest Apple Music version, rather than a full delete and reinstall.

3. Subscribing to Apple Music

Error 1852797029 is not directly related to the subscription status of your Apple Music account. So subscribing or unsubscribing won’t resolve the core connectivity issues causing this problem.

4. Turning Off Cellular Data Altogether

Disabling cellular data prevents using Apple Music on the go, so it should only be done temporarily while testing. Make sure to re-enable cellular data again afterwards.

5. Performing a Full Factory Reset

Resetting your entire device to factory default settings is an aggressive step reserved for serious system problems. A full factory reset usually isn’t necessary just to fix Apple Music error 1852797029.

Preventing Error 1852797029 in the Future

Once you’ve resolved error 1852797029, there are some things you can do to prevent it from popping up again in the future:

  • Make sure to keep your apps updated, especially Apple Music.
  • Set your device to automatically install iOS/iPadOS/macOS updates.
  • Use a reliable, high-speed internet connection whenever possible.
  • Disable VPNs and firewalls when using Apple Music to avoid connectivity conflicts.
  • Turn off Download over Cellular if you have an unreliable mobile data connection.
  • Sign out and back into Apple Music periodically to refresh your account.

Staying vigilant with app updates, system software, account settings, and network connections will help minimize Apple Music errors.


Error 1852797029 in Apple Music is generally caused by connectivity problems, outdated apps, account issues, or data corruption. A few troubleshooting steps like checking your network, updating software, restarting the app, and contacting Apple Support can typically resolve it quickly. Prevent future issues by keeping your apps, operating systems, and network settings optimized for performance. With a few simple fixes, you can get error 1852797029 sorted out and go back to enjoying your music library.

Leave a Comment