Is Secure Data Recovery legit?

With data breaches and accidental file deletion becoming more common, data recovery services like Secure Data Recovery are growing in popularity. But how can you know if Secure Data Recovery is a legitimate, trustworthy company? Here are some quick answers to key questions:

Is Secure Data Recovery an accredited business? Yes, Secure Data Recovery is accredited with the Better Business Bureau (BBB) and has an A+ rating.

Does Secure Data Recovery have certified engineers? Yes, their data recovery engineers are certified by major hard drive manufacturers like Seagate, Western Digital, etc.

Can they recover data from all storage devices? Yes, they can recover data from hard drives, smartphones, SSDs, USB drives, and more.

Overview of Secure Data Recovery

Secure Data Recovery is a professional data recovery service based in the United States. Founded in 2007, they specialize in recovering lost or deleted files from all kinds of storage devices, including hard drives, smartphones, USB flash drives, and SSDs.

They offer data recovery services for both personal and business customers. For businesses, they provide RAID, NAS, and server recovery services. They have Class 10 ISO 4 Cleanroom facilities across the US to safely handle sensitive storage devices.

Data Recovery Process

Here is an overview of how Secure Data Recovery handles data recovery cases:

  • Initial evaluation – They ask questions to understand your situation and storage device.
  • Quote approval – If data recovery is possible, they provide a quote for approval.
  • Recovery – Devices are imaged in a cleanroom and engineers extract files.
  • File transfer – Recovered files are transferred via secure online portal or storage device.
  • Closing case – You verify the files and close the recovery case.


Secure Data Recovery has extensive capabilities to recover lost or deleted data from any kind of storage device, including:

  • Hard disk drives (HDDs) – All models and manufacturers
  • Solid state drives (SSDs) – Both consumer and enterprise drives
  • RAID arrays – All popular RAID levels and brands
  • Removable media – USB flash drives, SD cards, etc.
  • Mobile devices – iOS and Android smartphones and tablets
  • Servers – Windows, Linux, Unix, Mac servers

Is Secure Data Recovery Legit?

When evaluating the legitimacy of any data recovery company, there are a few key factors to consider:


Secure Data Recovery has an A+ rating with the Better Business Bureau (BBB). This means BBB has determined they meet BBB accreditation standards, which include:

  • Building trust through ethical practices
  • Truthful advertising claims
  • Transparency about business practices and fees
  • Honoring promises
  • Safeguarding privacy

The BBB stamp of accreditation provides confidence in Secure Data Recovery’s reputation.

Certified Engineers

Data recovery requires specialized skills and knowledge. Secure Data Recovery employs engineers who are certified by major storage device manufacturers like:

  • Seagate
  • Western Digital
  • Kroll Ontrack
  • Flash Storage University

These certifications ensure engineers are qualified to safely handle and recover data from storage devices.

Capabilities & Success Rate

As covered earlier, Secure Data Recovery has extensive capabilities to recover data from all types of storage devices and operating systems. Importantly, they have a high success rate. Depending on the device and problem, success rates can range from 85% to over 95%.

Higher success rates give you better chances of getting your lost data back intact.


Beyond certifications and capabilities, it’s helpful to look at customer reviews. Secure Data Recovery has hundreds of 4 & 5 star reviews online that highlight positive experiences customers have had.

Here’s a sampling of recent verified customer reviews:

Rating Review Text
5/5 “My hard drive failed and had years of important business files on it. I contacted Secure Data Recovery and they were able to fully recover all my files. Very professional service.”
5/5 “Fast, convenient recovery of my laptop hard drive. Their engineers recovered all my family photos thought to be lost forever. Highly recommended!”
4/5 “I was pleased with the file recovery service. The only issue was the final cost was higher than the initial quote. But I do have all my files back now.”

Positive reviews from real customers help confirm the quality and success of their data recovery services.

Criteria for a Legitimate Data Recovery Company

Based on analysis of Secure Data Recovery’s business practices, capabilities, and reputation, they do meet the criteria of a legitimate, trustworthy data recovery company. Here are the key criteria to look for:

Reputation & Reviews

Legitimate companies have predominantly positive reviews from satisfied customers. Accreditations like BBB demonstrate a trusted reputation.

Certified Engineers

Technicians should be trained and certified by major storage device manufacturers like Western Digital, Seagate, etc.


A wide range of recovery capabilities for all storage device types indicates technical competence.

Process & Security

Data recovery process should ensure security through encryption and other measures. Cleanroom facilities also protect sensitive devices.

Success Rates

Higher data recovery success rates (85%+) give confidence in technical abilities to retrieve lost data.

Business Transparency

Clear company information, history, location, and fees indicate legitimate business practices.


In summary, Secure Data Recovery appears to be a legitimate and trustworthy data recovery service based on analysis of key criteria like reputation, capabilities, security processes, and customer reviews. They have the certifications, technical competence, facilities and track record to reliably recover lost or deleted files from storage devices while protecting sensitive data.

Of course, data recovery results can never be 100% guaranteed. But choosing an established, reputable company like Secure Data Recovery gives you the best chance for successful file recovery.