What causes a solid state drive to fail?

A solid state drive (SSD) is a storage device that uses flash memory to store data, while a traditional hard disk drive (HDD) uses spinning magnetic disks. Unlike an HDD, an SSD has no moving mechanical parts, making it faster, quieter, and less prone to mechanical failure.

An SSD stores data in flash memory chips rather than on magnetic platters like an HDD. This allows it to access data much faster, with typical read and write speeds of 500-3500 MB/s compared to 80-160 MB/s for a traditional HDD. SSDs use less power, produce less heat, and have much faster start-up times since they don’t have to spin up disks.

For gaming and other performance-intensive computing tasks, an SSD can significantly improve load times and reduce lag compared to an HDD. However, SSDs tend to be more expensive per gigabyte and have lower maximum capacities than HDDs. But prices have been dropping steadily, making SSDs more affordable and popular for both consumer and business use.

Cell Degradation and Wear

One of the main factors that causes solid state drives (SSDs) to eventually fail is cell degradation and wear. SSDs use NAND flash memory chips made up of billions of electronic cells that can be electrically charged to store data as 1s and 0s. However, each flash memory cell can only be rewritten a finite number of times before it wears out and can no longer reliably hold an electrical charge [1].

The number of rewrite cycles a cell can endure before wearing out depends on the quality and type of NAND flash. Lower-cost TLC NAND generally lasts for around 500-1,000 write cycles. Higher-end MLC NAND can withstand 3,000-10,000 writes per cell. Top-tier SLC NAND can last up to 100,000 writes. But eventually, after repeated rewrite cycles, enough cells will have worn out that the SSD can no longer reliably store data [2].

Impact of Heat

Higher temperatures can accelerate the degradation of components within an SSD, leading to premature failure. Specifically, excessive heat negatively impacts the NAND flash memory and controller chip. At higher temperatures, the rate of charge leakage in NAND flash memory increases, causing data retention issues over time. The controller chip is also sensitive to heat – its performance degrades and it consumes more power as temperature rises, potentially leading to failures. According to Effects of Temperature on SSD Endurance, most SSD endurance specifications define reliability as 12 months of storage at 40°C. Temperatures above 70°C can reduce SSD performance and cause premature wear out, as noted by How Heat Affects a Solid-State Drive (SSD). Proper cooling is essential to prevent SSD components from overheating and degrading too rapidly.

Controller Failure

The SSD controller is the component that manages all read and write operations within the solid state drive. It is essentially the brain of the SSD and is a common point of failure that can lead to drive crashes. Some key points about controller failure:

  • Controllers can fail due to manufacturing defects, firmware bugs, power issues, or general wear and tear over time.
  • Excessive heat is one of the biggest causes of controller failure and SSD crashes. Controllers are sensitive to high temperatures which can cause components to wear out faster. According to photography forums, info about SSD failure rates due to heat would be more widespread if it was a major issue.[1]
  • Controllers have a finite lifespan and will eventually fail after years of use as components slowly degrade.
  • Lower-quality controllers are more prone to bugs and early failure compared to high-end controllers.
  • When the controller fails, the SSD will become unresponsive or inaccessible since the controller facilitates all internal operations.

In summary, the SSD controller is a complex chip that can fail prematurely due to overheating, firmware issues, manufacturing defects or general wear after extended use. Controller failure often results in complete SSD failure and data loss.

Power Issues

Sudden power loss during a write operation can corrupt data and firmware on an SSD. This is because SSDs have volatile memory (DRAM) that stores incoming writes before they are programmed to the NAND flash cells. If power is lost before the data is written from DRAM to NAND, that data will be lost [1]. Additionally, the mapping table that links logical block addresses to physical locations can be corrupted if an unexpected shutdown occurs mid-write [2]. This type of corruption is more likely to happen with poor quality or older SSDs.

To prevent data loss, enterprise SSDs may employ capacitors to provide power for a short time after an outage to allow cached data to be written to NAND. Consumer-grade SSDs typically lack this protection. Using an Uninterruptible Power Supply (UPS) can also minimize the chances of corruption due to power failure.

Firmware Bugs

Bugs in the controller’s firmware code can lead to instability, crashes, and data corruption. Certain firmware versions for popular SSDs like the Crucial MX500 have been found to potentially cause data loss or drive failure (source). It’s important for SSD users to keep the firmware updated to the latest stable version provided by the manufacturer to fix bugs and improve performance. Always check the manufacturer’s website or use their update tools to get firmware updates. Post-launch firmware updates often address reliability issues, compatibility problems, and security vulnerabilities that may not have been caught during initial testing.

Firmware bugs can cause a wide range of issues like the SSD becoming undetected, data corruption, the inability to boot, or the drive continuously resetting. Upgrading to a newer firmware version released by the manufacturer that specifically fixes bugs is the solution. Some SSDs have even been bricked permanently due to firmware bugs, so it’s critical to update the firmware before issues emerge.

Physical Damage

Physical impacts like drops or bends can damage the sensitive components inside an SSD and lead to failure (source). The flash memory, controller chip, and circuit board inside are fragile and can break if exposed to excessive shock or vibration. Connectors are also vulnerable to damage from repeated plugging/unplugging.

SSDs have no moving parts but still need to be handled with care. Solid state drives are often marketed as more durable than traditional hard disk drives due to lack of platters and read heads. However, their integrated circuits and soldered components remain vulnerable to physical damage from mistreatment.

Static electricity should also be avoided when handling SSDs. A static discharge when plugging in or touching the circuitry can potentially fry chips. Using an antistatic wrist strap helps prevent ESD damage (source). Physical damage often causes the drive to fail immediately or soon after the impact. But in some cases, it can take time for problems to manifest.

Manufacturing Defects

Like any computer component, SSDs can fail due to imperfections introduced during the manufacturing process. Manufacturers utilize stringent quality control standards, but defects can still occur for a variety of reasons:

Imperfections in source materials – Contaminants or inconsistencies in NAND flash memory cells, controller chips, PCBs, etc. can lead to premature failure down the line.

Assembly issues – Human error during SSD assembly at the factory may result in damage or flaws. Something as minor as a speck of dust can ruin a component.

Testing failures – While SSDs undergo extensive validation before leaving the plant, some defects may slip through undetected. Latent issues like firmware bugs often don’t appear until the drive has been in use.

Bottom line, the incredibly small size and complexity of SSD components means tiny defects can have an outsized impact on longevity. Robust QA helps minimize manufacturing risks, but some flaw rates are unavoidable.

Source: https://www.reddit.com/r/edmproduction/comments/191hm7i/4tb_internal_ssd_for_my_macbook_pro_containing_all/

Data Retention Issues

SSDs store data in NAND flash memory cells that are electrically charged. Without power to maintain the charge in the cells, the data will start to fade over time as the cells discharge. The rate of discharge depends on the temperature – higher temperatures will cause faster data loss.

Most consumer SSDs are rated to retain data without power for 1 year at room temperature (under 30°C) before significant data loss occurs, according to industry standards. However, higher quality drives using MLC or TLC NAND flash can retain data for up to 10 years without power before meeting the same retention criteria. Enterprise SSDs designed for server use often quote retention periods of 3-12 months at 40°C when unused and unpowered.

While SSDs have a data retention advantage over hard disk drives without power, their lifespan is still limited. According to one source, SSDs will typically outperform HDDs for long-term storage without power by a factor of 2-4x. But the safe method for archival storage is still to maintain power to the SSD.

Preventing SSD Failure

There are several tips for maximizing SSD lifespan through monitoring, maintenance, and best practices:

Monitor your SSD’s health using tools like CrystalDiskInfo to get early warnings if failure is imminent. Keeping an eye on metrics like bad sectors, temperature, and total bytes written can alert you to potential problems.

Maintain your SSD by periodically performing trim and garbage collection to ensure unused blocks are wiped and made available for writing. Defragmenting your SSD can also help maximize lifespan.

As a best practice, avoid completely filling up your SSD. Experts recommend keeping at least 10-20% free space to allow for wear leveling. You can also enable overprovisioning in your SSD firmware for additional free space.

Minimize unnecessary writes by enabling write caching and disabling features like hibernation. Use your SSD for your operating system and active programs, while storing archives and media files on a secondary HDD.

Keep your SSD firmware updated to the latest version for performance enhancements and bug fixes. Finally, follow the manufacturer’s guidelines for operating temperature and other environmental factors.