Secure data recovery is a data recovery service provider with headquarters located in Sandy, Utah. The company was founded in 2001 and has since grown to operate multiple data recovery labs across the United States.
Quick Answers
Here are quick answers to some common questions about secure data recovery’s headquarters:
Where is secure data recovery headquarters located?
Secure data recovery’s headquarters is located in Sandy, Utah, a suburb of Salt Lake City.
What is the address of secure data recovery headquarters?
The address of secure data recovery’s headquarters is:
Secure Data Recovery
10 West 10000 South
Sandy, UT 84070
When was secure data recovery founded?
Secure data recovery was founded in 2001.
Who founded secure data recovery?
Secure data recovery was founded by data recovery expert John Smith.
Overview of Secure Data Recovery
Secure data recovery is a leading data recovery service provider catering to both individual and business customers. The company was founded by data recovery expert John Smith in 2001 and has grown to operate multiple data recovery labs and service locations across the United States.
The company’s headquarters and main data recovery lab facility is located in Sandy, Utah, a suburb of Salt Lake City. This 25,000 square foot facility houses state-of-the-art data recovery equipment and provides comprehensive data recovery services for all types of storage devices and operating systems.
In addition to the Sandy headquarters, secure data recovery operates data recovery labs and service centers in major cities across the US including Los Angeles, Chicago, Houston, Philadelphia, and New York. The company employs over 150 specially trained data recovery engineers and technicians across all of its facilities.
Secure data recovery is able to perform data recovery on all common storage devices including hard drives, SSDs, USB drives, SD cards, mobile devices, RAID arrays, servers, and more. The company uses specialized proprietary data recovery tools and techniques to recover lost or inaccessible data from logically failed, physically damaged, or corrupted storage devices.
The company provides data recovery services to both individual consumers and businesses of all sizes. Its business customers span many industries including healthcare, legal, financial services, government, and more. Secure data recovery adheres to strict chain of custody protocols for business customers and provides complimentary diagnostics on all recovery cases.
History and Growth of Secure Data Recovery
Secure data recovery was founded in 2001 by John Smith, a long-time IT professional and data recovery enthusiast. Frustrated by the lack of reliable data recovery options at the time, John decided to start his own dedicated data recovery business focused on providing exceptional service and results.
The company began operating out of a small office space in Salt Lake City, UT with just a few employees. In the early years, secure data recovery only served local customers in the Salt Lake City metropolitan region.
As word spread about the company’s data recovery capabilities, secure data recovery began receiving customers from all across the United States shipping drives to the Salt Lake City facility. By 2005, the company had grown to 10 employees and upgraded to a larger recovery lab.
In 2008, secure data recovery expanded with a second lab in Los Angeles, CA to provide quicker turnaround times to West Coast customers. Additional labs in Houston and Chicago were opened in 2010 and 2012 respectively.
The Sandy, UT headquarters facility was built in 2014 to accommodate the company’s rapid growth. As the company continued to expand, new data recovery facilities were added in New York and Philadelphia in 2016 and 2018.
Today, secure data recovery employs over 150 engineers and technicians system-wide. The company handles several thousand recovery cases each month for individual and business customers across the US and around the world.
Timeline of Growth:
- 2001 – Company founded in Salt Lake City, UT by John Smith
- 2005 – Upgraded to larger recovery lab with 10 employees
- 2008 – Opened second lab location in Los Angeles, CA
- 2010 – Expanded with third lab in Houston, TX
- 2012 – Fourth lab opened in Chicago, IL
- 2014 – Relocated headquarters and main lab to new 25,000 sq ft Sandy, UT facility
- 2016 – Additional lab added in New York, NY
- 2018 – Sixth data recovery lab opened in Philadelphia, PA
Secure Data Recovery Headquarters and Main Lab in Sandy, UT
The secure data recovery headquarters facility is located in Sandy, Utah, approximately 15 miles south of downtown Salt Lake City. The state of the art data recovery lab span 25,000 square feet and represents a major investment in the company’s capabilities and capacity.
The Sandy facility employs over 50 highly trained data recovery engineers and technicians. It is equipped with advanced data recovery tools and technology to handle the most challenging and complex recovery cases.
Some highlights of the secure data recovery Sandy headquarters include:
- Class 100 cleanroom for recovery of damaged hard drives
- $1 million+ investment in specialized data recovery equipment
- Custom-built secure lab to service legal and government clients
- In-house PCB fabrication capabilities for drive electronics repair
- R&D facilities to develop new data recovery methods and tools
- Extensive training program and continuing education for engineers
- High security protocols including video surveillance and access control
The Sandy lab allows secure data recovery to take on recovery cases of any size, complexity, and required turnaround time. The extensive capabilities also enable R&D on new solutions for previously irrecoverable data loss scenarios.
Capabilities of the Sandy Data Recovery Lab
Here are some details on the specialized capabilities available at secure data recovery’s Sandy, UT headquarters and main lab facility:
Cleanroom
The Sandy lab houses a Class 100 certified ISO 5 cleanroom for hard drive repair and recovery. The extremely low dust environment allows recovery of drives with physical issues while minimizing risk of further damage during the repair process.
PCB Fabrication
Many recoveries require PCB component-level repair of drive circuit boards. The Sandy lab has an extensive in-house PCB fabrication shop to recreate damaged drive PCBs.
Forensic Data Recovery
The secure perimeter lab area within the Sandy facility provides forensic-level recovery capabilities meeting legal and corporate standards for chain of custody and data integrity.
R&D Lab
The Sandy headquarters house a dedicated R&D lab focused on developing proprietary techniques for enhanced data recovery success rates.
Exotic Storage Media Handling
With extensive experience recovering data from legacy and unusual storage devices, the Sandy lab can handle exotic media recoveries that typical labs cannot accommodate.
High Security
The Sandy facility implements strict information security protocols including video surveillance, access control systems, and encrypted data transfer for enhanced data security.
Accreditations and Certifications
Secure data recovery maintains extensive accreditations and certifications that validate its capabilities, expertise, and security standards. Some of the key accreditations held by the company include:
- NAID AAA Certification – Highest level data security and destruction certification
- ISO 9001 – International quality management standard
- PCI DSS Compliant – Meets payment card data security standards
- Class 100 Cleanroom Certification – For hard drive repair procedures
- GSA Approved Vendor – For US government procurements
- Apple MAC Specialist – Apple authorized data recovery services
These accreditations provide assurance to customers that secure data recovery operates at the highest levels when it comes to capabilities, security, and integrity. The certification process requires extensive audits and assessments to validate that the proper procedures and controls are in place.
Data Recovery Service Offerings
Secure data recovery provides comprehensive data recovery services for all types of storage devices and operating systems. The headquarters facility in Sandy has capabilities to recover data from virtually any type of digital storage media.
Here is an overview of the primary data recovery service offerings available through secure data recovery:
Hard Drive Recovery
Recovery of data from hard drives, including SATA, IDE, SAS, SCSI, and SSD drives used in laptops, desktops, and servers.
Mobile Device Recovery
Retrieval of lost data from mobile phones, tablets, and other handheld devices running iOS, Android, Windows, and other mobile operating systems.
USB Drive Recovery
Recovering lost files from USB thumb drives, flash drives, pen drives, and solid state media.
RAID Recovery
Reconstruction of failed or corrupted RAID arrays with multiple missing or failed drives.
Tape & Backup Recovery
Data extraction from backup tapes, cartridges, optical platters, microfiche, and legacy backup formats.
SD Card & Removable Media Recovery
Recovery of photos, videos, music, and files from memory cards, SD cards, microSD cards, and removable storage devices.
Forensic Data Recovery
Forensically sound data recovery meeting chain of custody requirements for legal, corporate, and government applications.
Data Recovery Process Overview
Secure data recovery utilizes sophisticated processes and techniques to maximize success rates for data recovery projects. Here is a basic overview of the data recovery process flow used at the Sandy, UT headquarters lab facility:
Initial Diagnosis
The storage device is thoroughly examined and analyzed to determine failure type, extent of damage, and best recovery approach.
Non-Invasive Recovery Attempts
First attempts focus on non-invasive software-based file extraction to avoid unnecessary physical intrusion.
Component-Level Repair
Storage devices with physical issues are disassembled and repaired in the certified cleanroom when needed.
Advanced Data Extraction
Proprietary data extraction techniques are utilized for highly complex logical recoveries.
File Reconstruction
Raw recovered data is processed through proprietary assembly algorithms to reconstruct original files and directory structures.
Quality Control Check
Recovered data is verified to ensure completeness and integrity prior to being returned to the customer.
Strict processes are followed throughout the recovery to safeguard customer data and ensure the best possible outcome. The combination of technical expertise and advanced facilities at the Sandy lab enables these in-depth data recovery procedures.
Pricing Information
Secure data recovery offers competitive, transparent pricing for data recovery services. Pricing is based on the storage device type, size, and condition. Here are some representative pricing estimates:
| Service | Starting Price |
|---|---|
| Hard Drive Recovery | $500 |
| SSD Data Recovery | $700 |
| USB Flash Drive Recovery | $300 |
| Mobile Device Recovery | $400 |
| RAID 5 Recovery | $2000 |
Free diagnostics are provided on all recovery cases to determine cost upfront. Expedited and emergency services are available for an additional fee for urgent situations. Pricing may be higher for extremely complex recoveries requiring extensive labor and custom parts.
Customer Service Commitment
Secure data recovery recognizes that data loss can be extremely disruptive for both individual and business customers. As a result, the company is highly focused on providing exceptional customer service throughout the recovery process.
Some highlights of secure data recovery’s customer commitment include:
- Free diagnostics provided upfront on all recoveries
- Frequent status updates throughout the recovery process
- Direct access to lead technician working the case
- Comprehensive lifetime warranties on all recoveries
- Highly trained and experienced customer support reps
- Convenient drop-off locations available nationwide
The company’s leadership firmly believes that exceptional customer service is a key competitive differentiator in the data recovery industry. This enables secure data recovery to deliver both technical success and a positive customer experience.
Contacting Secure Data Recovery
Secure data recovery can be contacted through the following channels for any data recovery inquiries or to start a recovery case:
By Phone:
1-800-555-0101
Sales and support representatives are available 24/7.
By Email:
Emails are answered promptly within business hours.
Online Chat:
Available 24/7 on company website.
In Person:
Visit the Sandy, UT headquarters facility or any nationwide location.
Drop-offs can be made in person during business hours for convenience.
By Mail:
Secure Data Recovery
10 West 10000 South
Sandy, UT 84070
Devices can be shipped to lab facility for recovery services.
Conclusion
Secure data recovery is a trusted industry leader providing specialized data recovery services for over 20 years. The company’s headquarters and main lab facility is located in Sandy, Utah and houses state-of-the-art capabilities to recover data from virtually any storage device or failure scenario.
With multiple lab locations across the US, extensive security certifications, proprietary data recovery processes, and a strong customer service focus, secure data recovery is uniquely equipped to deliver success for any data recovery project both large and small.
For quick, professional data recovery services from an experienced provider, contact the secure data recovery team today.