The reset button is an important feature on NordicTrack exercise machines. It allows you to reboot the console and screen if they become unresponsive or display errors. Pressing the reset button restarts the console and resets it to factory default settings.
Resetting your NordicTrack can be useful if the console or touchscreen becomes frozen, experiences glitches, or will not turn on. The reset process essentially reboots the system, which often resolves any software errors. This guide will explain where to find the reset button on your NordicTrack and how to properly use it to reboot the console.
Locating the Reset Button
The reset button on NordicTrack machines is typically located on the console of the equipment. The exact location can vary slightly depending on the specific model.
For many NordicTrack treadmills, ellipticals, and exercise bikes, the reset button is a small pinhole located on the left or right side of the console. It may be labeled with a reset symbol or the letters “RST”. Typically a paperclip or thin pin is needed to press the reset button. On the NordicTrack Commercial 1750 treadmill, for example, the reset hole is located on the front right corner of the console [1].
Some NordicTrack exercise equipment like the RW900 rower may have the reset button on the back of the console. This could be underneath a cover that needs to be unscrewed first [2]. The NordicTrack S22i bike has the reset button located on the side edge of the console near the upper left corner.
Consult the owner’s manual for your specific NordicTrack model to identify the exact location of the reset button. This will allow you to locate it quickly when needed.
When to Use the Reset Button
There are a few common issues that may require resetting your NordicTrack console:
Frozen screen – If the console screen freezes and becomes unresponsive, a reset can get it working again. Hold the reset button for 5 seconds to reboot the system.
Error codes – Error codes like E1, E2, etc. typically indicate a console malfunction. Performing a reset often clears these errors.
Unresponsive buttons – If the console buttons and controls aren’t responding, a reset reboots the system so the buttons work again.
Software bugs – Resetting the console may fix minor software bugs and glitches. It clears any corrupted data and reloads a fresh system.
Ifit sync issues – If your console won’t sync properly with iFit, a reset can often resolve connectivity and pairing problems.
A factory reset is recommended if you’re experiencing major performance issues, repeated error codes, or trouble syncing your NordicTrack to wifi or Bluetooth. Refer to the reset procedures in your owner’s manual.
Resetting the Console
The console on your NordicTrack machine can be reset by pressing the reset button for 5-10 seconds. This button is typically located on the back of the console and is labeled “Reset.” It may be recessed into a small hole that requires a paper clip or pin to press in.
Pressing and holding the reset button for several seconds will reset the console and clear any software glitches or frozen screens. According to NordicTrack’s website, resetting the console “resets the tablet to factory default settings and clears all user profiles and workout data from the device.” This can resolve issues with apps freezing, the touchscreen not responding, or error messages popping up.
Resetting the console through the reset button is different from performing a factory reset through the settings menu. The reset button provides a quick way to reboot the system when troubleshooting problems, while a factory reset fully wipes the console back to default. So try pressing the reset button first before attempting a full factory reset, which is more involved.
Just be aware that resetting the console will sign any user profiles out and erase any workout progress or history saved on the device. But it usually gets the NordicTrack machine and IFIT software working properly again.
Recalibrating the Incline
When you reset your NordicTrack treadmill, it will also recalibrate the incline. This is an important part of the reset process to ensure the incline function is properly calibrated.
To recalibrate the incline after resetting your NordicTrack treadmill, follow these steps:
- Press and hold the stop button on the console.
- While holding the stop button, insert the safety key into the console.
- The treadmill will now enter incline calibration mode. Follow the prompts on the console screen to complete the calibration.
- The console will automatically move the incline up and down to set the proper calibration points. Do not touch the machine during this process.
- When calibration is complete, the console will display a confirmation message. The incline is now recalibrated.
Recalibrating the incline as part of the reset process ensures the incline function works properly for the full range of motion. If you notice issues with the incline after resetting, be sure to repeat the calibration process. See NordicTrack’s official incline calibration guides for your specific treadmill model for more detailed steps (source).
Resetting User Profiles
When performing a factory reset on your NordicTrack machine, it’s important to note that this process will clear all user profiles and settings stored on the console 1. Once the reset is complete, the console will be restored to its original out-of-the-box state.
To restore or recreate your user profiles after a reset, you will need to manually re-enter each profile. On the console, select the “User Profiles” option and choose to create a new profile. You will be prompted to enter details like name, age, weight, and preferred workout settings. Take time to recreate each profile that was deleted during the reset process.
While resetting the machine results in losing customized user profiles and settings, it can be necessary to clear error codes or fix certain performance issues. Be sure to backup your profile information before initiating a factory reset if you wish to easily restore it later.
Restoring Previous Settings
Resetting your NordicTrack will erase all customized settings and preferences on the console, which can be frustrating if you’ve spent time tailoring everything to your workout preferences. Here are some tips for restoring your settings after a reset:
For workout program preferences like speed, incline, and resistance settings, take a screenshot or write down your customized levels before resetting so you have a reference. Recreate these settings manually once the reset is complete.
To restore your profile information like age, weight, and workout goals, you will need to manually re-input this data in the user profile section of the console settings.
Any preset workout routines you designed will be erased and will need to be programed again from scratch. Refer back to any notes you made on your custom routines to help recreate them.
If you used any custom apps, playlists, or integrations through your iFit account, these will stay connected as long as you sign back into your iFit account after the reset.
For treadmill speed and incline calibrations, you may need to go through the calibration process again in the settings menu. Follow the prompts on the console to calibrate and make sure your levels are accurate.
While it can be time consuming, recreating your customized console settings will ensure your workout experience on your NordicTrack machine matches your preferences.
When to Contact NordicTrack
Although resetting the console can resolve many issues with a NordicTrack machine, there are some problems that require contacting NordicTrack customer service for repair or replacement. These issues persist even after performing a reset. Some examples include:
- Mechanical errors or noises coming from the machine, such as grinding, squeaking, or clunking sounds.
- Errors related to the incline or decline functionality not working properly.
- The console screen is cracked, damages, or fails to power on.
- Buttons or controls on the console stop working or fail to respond.
- Connectivity issues between the console and iFit that a reset does not resolve.
- Fan failures, overheating, or other motor issues.
- The walking belt or rollers are damaged or need alignment.
- The frame is bent, broken, or structurally compromised.
For hardware and mechanical issues like these that do not improve after resetting the machine, contact NordicTrack customer support. Customers can reach out by phone at 1-888-308-9616 or through the online contact form. NordicTrack may be able to offer troubleshooting advice, replacement parts, or schedule an in-home service call with a repair technician depending on the problem.
Reset Button Troubleshooting
If the reset button itself is unresponsive when pressed, there are a few things you can try:
- Check that the power cable is firmly plugged into the outlet and the machine. Unplug and replug both ends of the power cable.
- Make sure the machine is turned on by pressing the power button on the console or power switch on the frame.
- Try pressing the reset button repeatedly, holding it down for up to 10 seconds each time. It may take a few tries for it to work.
- Use a paper clip or small pin to press the reset button located inside the pinhole on the back of the console according to NordicTrack. This can help dislodge any obstruction.
- As a last resort, unplug the machine from power for 1 minute, then plug it back in and try the reset button again.
If you still cannot get the reset button to work after trying these steps, you may need to contact NordicTrack support for additional troubleshooting. It’s possible there is an internal issue with the reset button itself that requires service.
Recap and Conclusion
The NordicTrack reset button is a quick and easy way to fix many common issues with your NordicTrack console and settings. The reset button is typically located on the back of the console, and pressing it will restore the console back to its factory settings.
Resetting your NordicTrack can fix problems like freezing screens, unresponsive buttons, incorrect incline levels, and resetting user profiles. It’s a good first step before contacting NordicTrack customer support. Just keep in mind resetting will erase all your custom settings.
To recap, follow these steps to make the most of the reset button on your NordicTrack:
- Locate the reset button on the back of the console
- Press and hold the button for 5-10 seconds until the console screen goes blank
- Wait for the console to reboot and go through its startup sequence
- Recalibrate the incline to sync it back to the console
- Set up user profiles and any custom settings again
Using the reset button can fix many common NordicTrack problems quickly and easily. Just be sure to reconfigure your settings afterwards. If issues persist, contact NordicTrack customer support for further troubleshooting.