Musical.ly was a popular social media app that allowed users to create and share short lip-sync videos. The app launched in 2014 and quickly gained popularity, amassing over 200 million users by 2017. In August 2018, Musical.ly was rebranded as TikTok after being acquired by the Chinese company ByteDance. This transition to TikTok meant that existing Musical.ly accounts and data were migrated over to the new TikTok platform.
However, some former Musical.ly users have found that they no longer have access to their old accounts and videos after the transition. If you are trying to retrieve your old Musical.ly account, there are a few different options you can try. Here is a comprehensive guide on how to access your old Musical.ly account.
Check if your account was transferred to TikTok
The first step is to check if your old Musical.ly account was transferred over to TikTok. When Musical.ly transitioned to TikTok, user accounts and data were supposed to seamlessly migrate over to the new TikTok platform.
To check if this happened with your account, download the TikTok app and try logging in with your Musical.ly username and password. If your credentials work and you can access your old Musical.ly videos and data in TikTok, then your account was successfully transferred over.
However, not all Musical.ly accounts were properly transferred to TikTok. If you are unable to access your old Musical.ly account by logging in to TikTok, don’t worry – there are still a few other options for retrieving your data.
Contact TikTok support
If your Musical.ly account was not automatically transferred to TikTok, the next step is to directly contact TikTok support for help recovering your account.
Here are the steps for contacting TikTok support:
1. Open the TikTok app and go to your profile page.
2. Tap the “Me” icon in the bottom right corner.
3. Tap the three horizontal lines icon in the top right corner to open the side menu.
4. Tap “Support” in the side menu.
5. Tap “Report a problem” and select “Account and profile”.
6. Tap “Something else” and then tap “Contact support”.
7. Fill out the on-screen form with your email and details about your lost Musical.ly account. Be sure to include your Musical.ly username if you remember it.
8. Tap “Submit” to send your request to TikTok’s support team.
TikTok support may be able to locate your old Musical.ly account information if you provide enough details, such as your username, email, or phone number used for the account. Their technical support team has access to Musical.ly data that was migrated over.
Keep in mind that TikTok may no longer have access to very old Musical.ly account data, especially if you haven’t used the account in years. But for more recent Musical.ly accounts, contacting TikTok support is your best bet for account recovery.
Search for your account data
If contacting TikTok support does not recover your old Musical.ly account, your next option is to search online to see if any of your old Musical.ly data still exists.
Here are some places you can search to find your old Musical.ly videos and profile information:
– Search YouTube – Some Musical.ly users reposted their old Musical.ly videos to YouTube to have a backup. Try searching YouTube with your Musical.ly username or other keywords related to your account.
– Check archive sites – There are some archive sites like the Wayback Machine (Archive.org) that may have cached old versions of Musical.ly profile pages. You can search for your Musical.ly URL on archive sites to see if your profile data was captured.
– Search Google – Try searching Google for your old Musical.ly username in quotation marks. You may find links to reposted videos, mentions of your account on other platforms, or other traces of your Musical.ly account.
– Contact former mutuals – If you remember usernames of Musical.ly friends you connected with, you can try reaching out to ask if they have any old videos or data featuring your account that they could share back with you.
– Check your old device – If you still have access to the mobile device you used for your Musical.ly account, there may be some leftover data stored on it like cached videos or the app data itself. This is a long shot, but could work if you still have your old phone.
Searching online requires more effort but can potentially uncover Musical.ly account data that still exists but is no longer associated with your original account. Cast a wide net by checking all corners of the internet to see what you can recover.
Use third-party Musical.ly recovery services
As a last resort, you may want to look into specialized third-party recovery services that claim to be able to retrieve lost Musical.ly account data.
Some examples of sites that offer Musical.ly account recovery services include:
– Muserefixer.com
– Muserecover.com
These sites will ask for details like your Musical.ly username, email, or phone number used for your old account. Then their technicians will manually search databases of archived Musical.ly account data and attempt to recover your videos, photos, favorites lists, followers, and other account details.
The effectiveness of these third-party Musical.ly account recovery services is questionable, and there are risks associated with providing personal information to unsafe sites. But if you are desperate to retrieve your old Musical.ly account data, it may be worth an attempt as a last option before giving up.
Be cautious of any site asking for payment upfront for Musical.ly account recovery without providing proof or references. And avoid sites that feel scammy or untrustworthy.
Accept account may be gone forever
It’s unfortunate, but in some cases, Musical.ly accounts are simply gone forever after the transition to TikTok if the data was never backed up elsewhere. If you have exhausted all account recovery options, you may have to accept your old Musical.ly account and data is lost.
Here are some tips for coping if you can’t get your Musical.ly account back:
– Let go and move forward – Don’t dwell on the lost account. Focus your creative energy on making new content going forward.
– Create a new account – Make a new TikTok account to start fresh. You can reuse your old Musical.ly username if it’s available.
– Connect with old mutuals – Reach out to Musical.ly friends to stay in touch through other social platforms, even if you’ve lost your shared Musical.ly connections.
– Backup current accounts – Avoid future data loss by always backing up your social media accounts and data now.
– Learn from experience – Make sure to download your videos and keep account details somewhere safe in case another transition happens.
With hundreds of millions of users, some Musical.ly account data was bound to fall through the cracks during the merger to TikTok. While the loss can be disheartening, try to make the best of it by moving forward with lessons learned.
Conclusion
Accessing an old Musical.ly account after the platform transitioned to TikTok can be challenging but is not impossible with the right recovery methods. The first step is checking if your Musical.ly account was merged into TikTok properly so you can log in as usual. If not, contact TikTok support for assistance recovering your lost account data.
If TikTok cannot help get back your Musical.ly account, take matters into your own hands by scouring the internet for any archives of your old account content. You can also try your luck with specialized third-party Musical.ly recovery services. But there is a chance your account is gone forever if no data backups exist anywhere.
While lost social media accounts can be extremely frustrating, try not to get discouraged if your old Musical.ly content remains elusive. Focus on creating great new content going forward, and be diligent about backing up your current accounts to avoid data loss again in the future. With some persistence and creativity, you can move past your lost Musical.ly account.
